IT Helpdesk Assistant (Female)

BCS SYSTEM & TECHNOLOGIES INC. Posted: 16 Month

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Permanent Science, Technology and Engineering Less than 35,000 PHP Linaw, Santa Mesa Heights, Quezon City, Metro Manila, Philippines

Duration of employment:

Permanent

Career field:

Science, Technology and Engineering

Salary (Monthly):

Less than 35,000 PHP

Location of Job:

Linaw, Santa Mesa Heights, Quezon City, Metro Manila, Philippines

·Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
An openness to learning new technologies.
An Associate's degree in computer science or related field.

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