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Call Center Agent (Quezon City, Philippines)

Strategic Networks, Inc. Posted: 3 Month
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Description:
  • Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization’s service standards.
  • Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas.
  • Requires ability to navigate a computerized date entry system or other relevant applications.
  • Analyze customer service needs for communication to service and technical departments, when applicable.

Qualifications:

  • HS Graduates, SHS Graduates, Undergraduates, and College Graduates 
  • With or withour work experience as customer service representative
  • Willing to work Onsite
  • With good communication skills

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