Philippines landscape
Job Post
dreamcareerbuilder.com

Customer Service Representative

TALENT OUTSOURCING CHANNEL SOLUTIONS Posted: 20 Month
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Description:

We urgently need of Customer Service Representatives

Be a part of our TEAM and have your career growth with us!

Basic Qualifications:

  • candidate must be at least High School /Senior High School graduate

  • candidate must be Flexible in Voice and Non Voice Account

  • With Call Center Experienced is advantage but not required

  • Fresh Graduates and  starters are very welcome to apply

  • Must be amenable to work and process application on site

  • Earn as much as PHP20K monthly salary with perks and benefits included

Job Roles: 

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

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