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dreamcareerbuilder.com

IT Service Desk

E-Team Workforce Private Corporation Posted: 6 Month
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Description:
  • At least 1 year experience in IT Service Desk Proficient in English and customer centric.
  • Should have knowledge on Operating systems
  • Knowledge on Microsoft products like Outlook, Excel, PowerPoint Diagnosing hardware issues.
  • Knowledge in ITMS tools 9ServiceNow, Remedy, etc.) Mobile Device and Mobile OS knowledge
  • Should be able to identify the process improvements.
  • Knowledge on applications support.
  • Should be able to troubleshoot and ask logical questions.
  • Troubleshooting internet related issues.
  • Knowledge on ITIL Process
  • Adhering to the customer polices and process.
  • Should be flexible for shifting schedule.

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