Call Center Agent Hiring QC Site Non Voice

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications: * With or without BPO Experience * At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate * Excellent phone etiquette and excellent verbal, written, and interpersonal skills * Ability to multi-task, organize, and prioritize work 
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