Philippines landscape
Job Post
Metacom BPO

Customer Service Agent

Metacom BPO Posted: 1 Month
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Description:

Salary:
 Up to 25,000 monthly basic
 Paid Trainings
 HMO
 13th Month Pay
 Paid Sick & Vacation Leaves
 Company Sponsored Trips or Retreats


Qualifications:
 No BPO experience required
 Excellent English communication skills
 With basic computer knowledge
 High School / SHS graduates are welcome to apply
 Amenable to work ONSITE
 Must be willing to work in shifting schedule

Job Responsibilites:

  Address customer inquiries professionally and promptly through phone, email, or chat channels.
 Offer information on our products and services, addressing customer concerns and questions.
 Strive for positive resolutions when handling customer complaints and issues.
 Record and maintain detailed and accurate information about customer interactions and
transactions.
 Ensure a seamless customer experience by collaborating with team members and different
departments.
 Stay informed about company products, services, and policies to provide accurate information
to customers.
 Foster a positive and collaborative work environment.


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