Customer Service/Sales Representative

We’re looking for Sales Customer Service Representatives to engage customers, promote products or services, and help meet sales targets. You’ll assist clients, answer inquiries, and provide excellent support across multiple communication channels.

Key Responsibilities:

• Handle inbound and outbound customer interactions via phone, email, or chat
• Explain product features, pricing, and promotions
• Support customers with orders, subscriptions, or service upgrades
• Maintain accurate records of all customer transactions
• Escalate complex issues to supervisors
• Achieve personal and team sales targets

Schedule & Training:

• Shifts include nights, weekends, and holidays
• Paid training on sales procedures and company systems

Requirements:

• Senior High School graduate (College preferred) with sale experience
• Strong English communication and persuasion skills
• Customer-focused, goal-driven, and detail-oriented
• Basic computer skills and multitasking ability
• Willing to work onsite in Metro Manila

Why Join Us

• Competitive pay with performance-based incentives
• Dynamic work environment with opportunities for growth
• Recognition programs, mentorship, and career development

Apply Now

Build your career in sales at Caldwell and help clients succeed while advancing professionally.