Permanent
Marketing, Sales and Service
Less than 35,000 PHP
Bachelor degree
2 years
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
Bachelor degree
Minimum experience required:
2 Years
Location of Job:
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Description:
Follow up on voicemails and missed contact attempts.
Handle callback requests in a timely manner.
Schedule and confirm patient callbacks accurately.
Use soft skills to engage reluctant or confused callers.
Log call outcomes and action steps in CRM tools.
Coordinate home delivery of medications and equipment.
Schedule patient transportation when applicable.
Track shipment statuses for medical supply orders.
Assist patients in acquiring mobility or oxygen equipment.
Follow up on durable medical equipment (DME) authorizations.
Liaise with pharmacy and home health services for fulfillment updates.