Join Today – Wellness Support Rep

MetHealth Posted: 6 Days

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Permanent Marketing, Sales and Service Less than 35,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

Bachelor degree

Minimum experience required:

2 Years

Location of Job:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Description:

Follow up on voicemails and missed contact attempts.
Handle callback requests in a timely manner.
Schedule and confirm patient callbacks accurately.
Use soft skills to engage reluctant or confused callers.
Log call outcomes and action steps in CRM tools.
Coordinate home delivery of medications and equipment.
Schedule patient transportation when applicable.
Track shipment statuses for medical supply orders.
Assist patients in acquiring mobility or oxygen equipment.
Follow up on durable medical equipment (DME) authorizations.
Liaise with pharmacy and home health services for fulfillment updates.

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