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Job Post
dreamcareerbuilder.com

Next-Level Health Support Pro

MetHealth Posted: 6 Days
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Description:
  • Reschedule, cancel, and modify appointments according to clinic protocols.
  • Notify patients of items to bring (insurance card, medications, fees, etc.).
  • Handle emergency and urgent appointment requests with prioritization.
  • Follow up with patients for appointment reminders and confirmations.
  • Collaborate with multiple departments to avoid scheduling conflicts.
  • Monitor and manage provider calendars to optimize patient flow.
  • Ensure compliance with appointment protocols and insurance eligibility.
  • Educate patients on appointment policies and missed appointment penalties.


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