• Collaborates across departments
• Communicates openly with colleagues
• Supports team members proactively
• Shares information to improve outcomes
• Supports patient journey coordination
• Provides feedback to improve processes
• Adapts to cross-functional teamwork
• Embraces team success
• Builds trusting internal relationships
• Maintains a positive team dynamic
• Prioritizes tasks effectively
• Keeps accurate records
• Manages a high call volume seamlessly
• Maintains appointment accuracy
• Tracks and resolves issues efficiently
• Adheres to all documentation standards
• Updates systems in real-time
• Reviews and double-checks entries
• Works methodically under pressure
• Ensures no patient is overlooked