• Applies medical screening criteria correctly
• Identifies patient eligibility efficiently
• Works closely with medical teams
• Follows clinical and admin workflows
• Familiar with insurance processes
• Knows billing and reimbursement basics
• Informs patients of what to expect
• Coordinates care and follow-up
• Understands hospice and specialty services
• Accurately verifies insurance coverage
• Explains coverage and eligibility clearly
• Tracks insurance inquiries efficiently
• Uses online tools for verification
• Communicates with billing partners
• Responds to insurance-related concerns
• Works within reimbursement guidelines
• Helps patients understand costs
• Confirms benefit authorizations
• Minimizes delays in financial processing