5-Day Workweek CSR Job at MOA

•    Follows through on promises
•    Balances professionalism with warmth
•    Educates customers with clarity 
•    Handles complex queries with poise
•    Exercises sound judgment
•    Identifies patterns and offers solutions
•    Thinks critically under pressure
•    Escalates issues appropriately
•    Troubleshoots independently
•    Provides alternative solutions
•    Balances multiple factors to resolve concerns
•    Knows when to ask for support
•    Innovates while maintaining procedure
•    Schedules accurately and efficiently
•    Handles rebooking and cancellations with ease
•    Reviews all appointment details with precision
•    Manages changes in real-time
•    Follows protocols for different appointment types
•    Maintains a full, optimized schedule