CSR Job Where You Belong

•    Exceeds expectations
•    Meets KPIs and targets consistently
•    Maintains high call resolution rates
•    Tracks performance metrics
•    Contributes to team goals
•    Looks for ways to improve daily
•    Pursues continued education
•    Participates in training sessions
•    Applies new knowledge quickly
•    Takes initiative to upskill
•    Manages email and fax communications
•    Processes intake forms
•    Prepares accurate reports
•    Handles overhead paging when needed
•    Inputs registrations and patient details
•    Completes insurance applications
•    Records follow-up needs
•    Logs all customer interactions
•    Routes calls to appropriate departments
•    Maintains organized digital and physical files