Non-Voice Account - No BPO experience required

We are currently hiring for a call center agent for our Quezon City site! 

Responsibilities:

• Respond to customer inquiries via chat or email
• Provide accurate information on products, services, or accounts
• Resolve issues efficiently
• Log all interactions in the system
• Escalate complex issues to supervisors
• Maintain service quality and client satisfaction metrics

Qualification:

• High School or Senior High School graduate (College preferred)
• Strong written English communication
• Customer-focused, detail-oriented, and solution-driven
• Basic computer skills and multitasking
• Willing to work on-site in Metro Manila

Apply now!