Customer Service Representative

BE PART OF OUR GROWING TEAM

APPLY NOW AND ENJOY THESE PERKS:

Quarterly Performance Incentive | Employee Engagement Activities | HMO and Life Insurance

JOB QUALIFICATIONS:

• Bachelor’s degree
• Must be willing to do Fieldwork - Client Visit
• With excellent written and oral communication skills
• With excellent customer service skills
• Computer Literate
• With 1-2 Years of experience as Customer Relations Assistant or Related field or scope of work
• Handles customer contact (inquiry or concern) directly from customers through the telephone, letters, personal visits, website, or survey.
• Acts as the direct link or facilitator between the company and the customer/client.
• Receives, analyzes, mediates, follows up, records and monitors a particular concern from start to its final resolution.
• Involvement in the customer concern process from receipt to resolution.