Remote Lead Generation & CRM Specialist

CYBERBACKER offers a wide range of job opportunities across various fields and business departments that may perfectly match your skills and qualifications. Enjoy the flexibility of working from home—no traffic, more time with your family, and no dress code required!

Summary:

Drive lead generation and conversion with accuracy and efficiency. This role is ideal for tech-savvy individuals who excel in managing systems, optimizing workflows, and maintaining organized processes.

Responsibilities:

• Manage and maintain leads within the CRM system to ensure accurate tracking and organization.

• Report CRM-related issues promptly through the appropriate support channels.

• Provide assistance and training to agents regarding CRM usage and best practices.

• Handle inbound leads from calls and online platforms, identifying their stage in the buying or selling process.

• Ensure immediate response and proper lead processing, including tagging, activating drip campaigns, sending welcome messages, and assigning leads to agents.

• Develop and implement effective follow-up systems for agents.

• Nurture leads through consistent communication via email and text until they are ready for engagement.

• Reassign leads to agents once appointments are confirmed.

• Monitor agent activities daily to ensure productivity and accountability.

• Track completed tasks and performance metrics to evaluate lead conversion rates and meet targets.

• Generate reports on agent productivity and accountability.

• Create and maintain trackers and dashboards using Google Sheets.

• Monitor referrals and prepare necessary referral documentation.

• Build and maintain a backup lead database in case of CRM issues.

• Manage database systems and pipeline tools effectively.

• Upload leads to dialers and coordinate scheduling of showings for agents.

• Communicate updates regarding CRM training, webinars, and team announcements.

Requirements:

• Tech-savvy with the ability to quickly adapt to digital tools and systems

• Highly organized with strong attention to detail and follow-through

Perks:

• Training Provided

• Work From Home

• Career Growth Opportunities

• Job Security & Stability

• Promotion Opportunities

• Profit Sharing

• Opportunity for an all-expense-paid trip to the USA

• In-House Assistance (Healthcare Benefits)

• and more...

Please note that shortlisted candidates will receive an application invitation from our team via email. Thank you!