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Voice Channel – Patient Services

MetHealth
Unit 8B, 8th Floor of Cyber and Fashion Mall, Eastwood City, Bagumbayan, Quezon City - Philippines
Postal code: 1110
Industry: Health
Number of employees: 200-500

Posted:24 Days

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Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

Bachelor degree

Minimum experience required:

2 years

Location of Job:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Permanent Marketing, Sales and Service Less than 35,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Description:

  • Contribute to the development of training materials.
  • Support company initiatives and advocacy programs.
  • Provide peer coaching to enhance team performance.
  • Step in to assist struggling teammates with guidance.
  • Communicate opportunities for system optimization.
  • Encourage team morale and engagement.
  • Assist in hosting team huddles or morning briefings.
  • Promote a culture of accountability and collaboration.
  • Help roll out policy changes across the team.
  • Suggest enhancements to internal knowledge bases.
  • Help test or pilot new tools and scripts.
  • Represent team feedback to upper management.
  • Take ownership of assigned operational tasks.
  • Handle sensitive calls regarding chronic or terminal illnesses.

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