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Immediate Opening – Medical Account Rep

MetHealth
Unit 8B, 8th Floor of Cyber and Fashion Mall, Eastwood City, Bagumbayan, Quezon City - Philippines
Postal code: 1110
Industry: Health
Number of employees: 200-500

Posted:24 Days

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Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

Bachelor degree

Minimum experience required:

2 years

Location of Job:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Permanent Marketing, Sales and Service Less than 35,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Description:

  • Adjust tone to suit elderly, distressed, or multilingual patients.
  • Provide consistent, courteous messaging across platforms.
  • Maintain a professional phone presence at all times.
  • Communicate with internal teams using respectful and constructive language.
  • Follow HIPAA and data privacy regulations at all times.
  • Adhere to internal compliance guidelines for patient data handling.
  • Report any suspected breaches or non-compliant activities.
  • Complete required audits and reports within deadlines. 
  • Ensure all documentation meets regulatory standards.
  • Maintain service level agreements (SLAs) for call resolution.
  • Follow scripts and call flows while maintaining flexibility for unique cases.

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