Welcome !

Job Post

Search Jobs /   View Job Post

CSR Wanted – Healthcare Experts

MetHealth
Unit 8B, 8th Floor of Cyber and Fashion Mall, Eastwood City, Bagumbayan, Quezon City - Philippines
Postal code: 1110
Industry: Health
Number of employees: 200-500

Posted:23 Days

Sign Up to Apply

Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

Bachelor degree

Minimum experience required:

2 years

Location of Job:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Permanent Marketing, Sales and Service Less than 35,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Description:

  • Articulate policy and procedure changes to patients clearly.
  • Respond to escalations with empathy and resolution in mind.
  • Provide courteous service to all regardless of demographics or background.
  • Diffuse tense situations with compassion and tact.
  • Use non-judgmental language when discussing sensitive topics.
  • Guide clients through service processes with clarity and poise.
  • Ask relevant questions to better understand caller needs.
  • Offer assurance and transparency in all patient interactions.
  • Demonstrate professionalism when speaking with providers and clients. 
  • Acknowledge patient concerns with understanding and affirmation.

Sign Up to Apply