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Rising Star – Healthcare Account CSR

Posted:23 Days

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Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

Bachelor degree

Minimum experience required:

2 years

Location of Job:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Permanent Marketing, Sales and Service Less than 35,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Description:

Advocate for patients and act as their voice within the system.
Take initiative to learn new processes without prompting.
Seek professional development opportunities.
Build long-term trust with patients and colleagues.
Support disaster recovery or emergency response plans.
Volunteer for cross-site collaboration or special assignments.
Apply feedback constructively to personal growth.
Be an ambassador of service excellence across touchpoints.
Proactively identify ways to increase team efficiency.
Continuously strive to exceed expectations in service delivery.
Answer inbound calls promptly with professionalism and courtesy.
Handle high call volumes efficiently while maintaining quality service.
Provide clear, concise, and empathetic communication on all calls.
Conduct outbound calls to patients for appointment scheduling and follow-ups.

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