Welcome !

Job Post

Search Jobs /   View Job Post

Voice of Reassurance – Healthcare

MetHealth
Unit 8B, 8th Floor of Cyber and Fashion Mall, Eastwood City, Bagumbayan, Quezon City - Philippines
Postal code: 1110
Industry: Health
Number of employees: 200-500

Posted:24 Days

Sign Up to Apply

Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

Bachelor degree

Minimum experience required:

2 years

Location of Job:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Permanent Marketing, Sales and Service Less than 35,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Description:

  • Help roll out policy changes across the team.
  • Suggest enhancements to internal knowledge bases.
  • Help test or pilot new tools and scripts.
  • Represent team feedback to upper management.
  • Take ownership of assigned operational tasks.
  • Handle sensitive calls regarding chronic or terminal illnesses.
  • Provide calm support for behavioral or mental health inquiries.
  • Manage cases involving minors or elderly patients with care.
  • Use trauma-informed communication for distressed callers.
  • Process medical emergencies using escalation protocols.
  • Assist HIV-positive or immunocompromised patients discreetly.
  • Offer additional care for patients with disabilities.
  • Provide support for members undergoing cancer treatment.

Sign Up to Apply