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Posted:25 Days
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
Associate degree
Minimum experience required:
2 years
Location of Job:
SM Mall of Asia, Seaside Boulevard, Pasay, Metro Manila, Philippines
Description:
• Exceeds expectations
• Meets KPIs and targets consistently
• Maintains high call resolution rates
• Tracks performance metrics
• Contributes to team goals
• Looks for ways to improve daily
• Pursues continued education
• Participates in training sessions
• Applies new knowledge quickly
• Takes initiative to upskill
• Manages email and fax communications
• Processes intake forms
• Prepares accurate reports
• Handles overhead paging when needed
• Inputs registrations and patient details
• Completes insurance applications
• Records follow-up needs
• Logs all customer interactions
• Routes calls to appropriate departments
• Maintains organized digital and physical files