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Posted:26 Days
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
Associate degree
Minimum experience required:
2 years
Location of Job:
SM Mall of Asia, Seaside Boulevard, Pasay, Metro Manila, Philippines
Description:
• Handles emotional callers compassionately
• Practices patient listening
• Understands healthcare sensitivity
• Offers comfort and reassurance
• Connects with patients on a human level
• Treats each caller as unique
• Maintains composure in emotional moments
• Follows through on difficult cases
• Respects cultural and personal differences
• Recognizes vulnerability and responds with care
• Always shows up on time
• Follows through on commitments
• Delivers consistent performance
• Takes responsibility for outcomes
• Owns both success and mistakes
• Meets deadlines and goals
• Keeps supervisors informed
• Upholds organizational standards
• Reports errors transparently
• Supports team dependability