German Customer Service Representative

German Customer Service Associate
Work onsite in Pasig City
Salary: 75,000 Negotiable
Shifting Schedule

Duties: 

• First point of contact for all users calling for Helpdesk Support hotline.
• Take ownership and responsibility of issues from start through to a successful resolution
•  Escalate issues and involve Tier 2 wherever required in order to resolve issues as quickly as possible.
• Resolving our customers' queries with empathy and patience

Qualifications: 

• Fluent in German and English
• With at least 6 months to 1 year of experience as a customer service associate
• Open to graduate and undergraduate
• Must be willing to start ASAP