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IT Helpdesk Assistant (Female)

BCS SYSTEM & TECHNOLOGIES INC.
13 Linaw, Santa Mesa Heights, Quezon City, Metro Manila, Philippines - Philippines
Postal code: 1114
Industry: Retail
Number of employees: 10-50

Posted:16 Month

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Duration of employment:

Permanent

Career field:

Science, Technology and Engineering

Salary (Monthly):

Less than 35,000 PHP

Location of Job:

Linaw, Santa Mesa Heights, Quezon City, Metro Manila, Philippines

Permanent Science, Technology and Engineering Less than 35,000 PHP Linaw, Santa Mesa Heights, Quezon City, Metro Manila, Philippines

Description:

  • ·Responding to queries on the phone, via email, in person, or through remote access.
  • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
  • Training computer users.
  • Training other staff on troubleshooting and diagnosing problems.
  • Gaining feedback from customers to improve training methods.
  • Writing and editing training manuals.
  • Running reports and analyzing common complaints and problems.
  • An openness to learning new technologies.
  • An Associate's degree in computer science or related field.

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