Tele-sales Associate (Work From Home / Office)
HX Enterprise Posted: 15 Month Work From Home
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Basic Salary: RM2000 - RM2200
- Flexibility - Working From Home.
- Training Provided.
- Basic Salary + Miscellaneous Allowance (refer to Benefits) + Commission.
- No Overtime is required.
- Working Days: 6 days per week (Mon-Sat)
- Working Hours: 8 hours, 11:00AM - 08:00PM.
- Lunch Break: 1 hour.
- Training (1 week), Probation (3 months).
- No EPF & SOCSO.
Job Scope and Responsibilities
- Communicate and write with customers through web chat applications and tools via customers' preferred language.
- Filter and organize employees’ own customer leads.
- Inform potential and existing customers on company products, offers, etc.
- Encourage customers to subscribe and join company membership.
- Understand customers' concerns about the company's products and service-related issues, and provide suitable solutions based on respective concerns.
- Maintain good relationships with customers.
- Assist customers in financial transactions (customer deposits and withdrawals). Each deposit contributes to the employee's commission.
Required Skill(s): Sales, Active Listening, Persuasion, Adaptability, Improvisation, VersatileOrganization, Punctuality, and Good Time Management.
- Working experience in Telesales or Sales is preferred. Good sales ability is prioritized.
- Customer Service experience is preferred, but no-experience candidates with the right attitude, passion to learn, and strive to improve are welcome to apply.
- Ability to listen, speak, read, and write in all three Bahasa Malaysia, English, and Mandarin languages is mandatory.
- Good attitude and highly motivated.
Home Office Requirements
- Quiet and conducive workspace at home for call work.
- Possess a smartphone and a computer (Work Computer will be provided upon confirmation).
- Stable and reliable Cable or Fiber home internet service (WiFi or Satellite).
- Salary Increment after Probation.
- Annual Salary Increase.
- Various Paid Leaves.
- Energy Bill Reimbursement (e.g.: Internet & Electricity bills).
- Sponsored an Online Course.
- Achieve Target KPI for Entertainment Benefits Claim including but not limited to subscriptions in Netflix, Spotify, and Prime.