ob Description
With sales experience and leadership skills to motivate sales staff, handle administrative duties, and promote customer satisfaction. The Sales Coordinator will support sales representatives and coordinate sales-related activities but is not responsible for selling products.
Sales Coordinator Responsibilities:
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
- Making the company's products and services to potential customers as possible.
- Ensuring adherence to laws, regulations, and policies.