Retail Account Agent - BPO Voice and Non-Voice

We are in need of Call Center Agents for our Basic Retail Account!

Voice and Non-Voice

What you will be doing?

• Taking part in training and other learning opportunities to expand knowledge of company and position.
• Communicates appropriate choices for resolution in a well-timed manner.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or services that may better suit client needs.
• Adhering to all company policies and procedures.
• Promote good listening skills.

Apply Now! Get Hired at Sapient and join the fastest growing company!