Non Voice Call Center Agent for Travel Account

• Arranging flights, insurance and accommodation

• Using a booking system to secure holidays

• Collecting and processing payments

• Advising clients on travel arrangements, e.G. Visas and passports

• Sending out tickets to clients

• Keeping clients up to date with any changes

• Dealing with complaints or refunds (not one of the perks, but someone's got to do it)

• Help people plan, choose and arrange their holiday.

• Operate to a price range placed by way of the consumer arranging the getaway.

• Give information and viewpoints about just where to visit for nearby vacationer visitors attractions, functions and traditions.

• Delivering information about visas or passports

• Promoting trips and insurance