NATIVE MALAYSIAN CUSTOMER SERVICE REPRESENTATIVE

JOB REQUIREMENT:

• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively

JOB RESPONSIBILITIES:

• Answer incoming calls and respond to customer's emails.
• Management and resolve customer complaints.
• Sell products and place customer orders in the computer system.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.

JOB DESCRIPTION:

• Skill to communicate in English.
• 12 working hours with 2 days off per month
• Located at Pasay City.
• Stay in/Stay out