A leading manufacturing company in Australia is in search for a committed and proactive Junior Sales Support Officer to join their team!
To be successful on this role, someone with experience in ZOHO would be a great fit. The role is client facing, hence someone with excellent communications skills is preferred. Also, background with Architecture or Engineering would be ideal.
Essential Duties and Responsibilities:
- Liaise directly with customers via inbound and outbound sales calls/order inquiries
- Use tendering platforms to research and quote relevant projects.
- Capture quoted projects in our CRM, Zoho to generate pipeline of sales
- Sales prospecting and order generation, making use of both internal and external resources and leads
- Create and maintain internal databases through the use of ZOHO to monitor and report on customer feedback and buying pattern
- Project administration and co-ordination
- Provide ongoing support to the state sales manager and sales team.
- Monitor and maintain the sales process to ensure workflow from sales lead through to Builder Conversion via project estimating
- Regularly monitor daily task management list, ensuring each task is completed within the allocated timeframe and providing necessary feedback.
- Assist in the organization and running of business entities, tradeshows, and the like
- Support other sales-related functions of the company to ensure the business meets all its targets and objectives
- Support other sales-related functions of the company to ensure the business meets all its targets and objectives
- Office administration including calendar management, email management, file management, stationery orders, and other resource requirements
- Participate in regular meetings take meeting minutes, and attend regular product training and development sessions
- Continuously strive to improve the efficiency and effectiveness of the business
- Be passionate and committed and never say no.
Education and Work Experience:
- Minimum of two (2) years of experience in Sales and Customer Service.
- Preferably experienced working in Engineering or Architecture Industry.
- Experience in using CRM Software (ZOHO) and Social Media.
- Must be result-oriented and highly motivated.
- Excellent customer service and people skills.
- Strong presentation, communication, multitasking, and time management skills.
- Team player with the ability to work independently.
- Excellent planning and organizational skills.
- Professional attitude.
- High level of attention to detail.
- Can start immediately.
Others:
- Permanent Work from Home Opportunity
- Dayshift + Weekends Off
- Competitive Salary Offer