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Friendly Healthcare Voice Assistant

MetHealth
Unit 8B, 8th Floor of Cyber and Fashion Mall, Eastwood City, Bagumbayan, Quezon City - Philippines
Postal code: 1110
Industry: Health
Number of employees: 200-500

Posted:3 Month

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Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

Bachelor degree

Minimum experience required:

2 years

Location of Job:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Permanent Marketing, Sales and Service Less than 35,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Description:

  • Monitor usage patterns of services and escalate irregularities.
  • Participate in data cleaning projects.
  • Flag outlier claims or utilization issues for review.
  • Maintain accuracy in billing and encounter data.
  • Input claims denial codes and status updates accurately.
  • Assist in extracting patient information for reporting.
  • Provide operational feedback using call and case data.
  • Analyze delays in authorizations and report trends.
  • Track patient complaints and categorize by issue type.
  • Maintain integrity in time logs and case tracking.
  • Use Excel or reporting tools to summarize workload.
  • Help generate dashboards for supervisor visibility.

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