Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary
Job Qualifications:
• At least High School Graduate
• With or Without BPO experience
• Must have strong English verbal and written communication skills
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary
Job Qualifications:
• At least High School Graduate
• With or Without BPO experience
• Must have strong English verbal and written communication skills