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Customer Service Executive

EPS VENTURE
Level 15, Tower A, Menara Uoa Bangsar, Suite A-15-8, 5, Jalan Bangsar Utama 1, - Malaysia
Postal code: 59000
Industry: Consulting
Number of employees: 10-50

Posted:16 Month

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Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

Less than 3,000 MYR

Qualification required:

High School

Location of Job:

Ara Damansara, Petaling Jaya, Selangor, Malaysia

Permanent Marketing, Sales and Service Less than 3,000 MYR High School Ara Damansara, Petaling Jaya, Selangor, Malaysia

Description:

Position : Customer Service Mandarin speaker | Cantonese ( Near MRT station )

  • Location : Ara Damansara
  • Basic : RM 2800 + KPI RM 600 + OT
  • Joining Bonus : RM 2500
  • Working hours : 8 Am – 10 PM ( 8 Hours working ) 
  • 5 day a week
  • Min : SPM, STPM , Diploma

Job Descriptions:

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Benefit

  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Rest & relax area (pool & foosball table, etc.) Gym and shower facilities.
  • Quarterly staff recognition and appreciation
  • Stage: Customer Service Executive > Senior Customer Service Executive > Team Leader >Senior Team Leader > Assistant Manager > Manager > Senior Manager

IJP – Internal job program. Opportunity to transfer to the candidate's favorite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.

click here : https://wa.link/j501ky (phone number))

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