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Metacom Business Process Outsourcing Soulutions

Chat Support - Food Delivery

Metacom Business Process Outsourcing Soulutions Posted: 3 Month
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We are looking for candidates with (Chat Support) working experience for our (Food Delivery Account)

Job Responsibilities:

  • Respond to customer inquiries and resolve any issues or complaints via chat
  • Provide product and service information to customers
  • Offer technical support and troubleshoot any issues customers may be experiencing
  • Work closely with other departments such as sales and marketing to provide customers with comprehensive support
  • Document customer interactions and feedback in a clear and concise manner
  • Follow up with customers to ensure that their needs have been met and their issues have been resolved


  • Without BPO experience
  • High School Graduate (Old curriculum) / ALS Graduate
  • College Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize and prioritize work
  • Good to Excellent English Communication Skills
  • Fully Vaccinated

What we offer:

Club Memberships

At Metacom, we invest in our employees’ well-being which is why we offer discounted club memberships for different lifestyle hobbies such as mountain climbing, gym memberships, sports clubs, etc.

Credit and Loans Assistance

Nothing is certain in life, we may encounter situations that would require unforeseen expenses. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. Here at Metacom, we offer short-term loan assistance to cover the costs of personal expenses.

Health Benefits

Employees may have up to three (3) dependents covered by our medical insurance. One of the challenges that most people face is a lack of proper coverage when a medical emergency occurs. At Metacom, we take good care of our employees so they can concentrate on their own work without having to worry about their health or the well-being of their families.

Management Program

We have plenty of leadership training programs available. We offer Six Sigma Training, Blue Ocean Strategy Seminars, and other management programs that will help advance our employees’ careers with us. We don’t just teach people to be great managers here, we teach them to be leaders. That's why Metacom is currently ranked one of the best in the country.

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