Call Center Agent - Healthcare Account - Dayshift

Job Responsibilities:        
● Follow standard operations and procedures.        
● Recognize and escalate priority problems in accordance with Client standards.        
● Ensure one call resolution prioritizing customer satisfaction.        
● Perform basic troubleshooting when necessary.        
        
Qualifications:              
Average to excellent english communication skills
High School Graduate/Senior Highschol Graduate With at least 6 months of BPO experience   
At least 2nd Year College Undergraduate with or without BPO experience     
Excellent phone etiquette and excellent verbal, written, and interpersonal skills        
Ability to multi-task, organize, and prioritize work