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Job Post

Call Center Agent Voice and Non Voice Account 26k

Metacom Career Solutions Posted: 12 Month
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Join our team we are hiring!


Job Responsibilities:


  • Answering incoming calls from customers or clients and addressing their concerns or questions.
  • Making outgoing calls to follow up on customer inquiries or to market products or services.
  • Providing excellent customer service by resolving customer complaints and issues.
  • Maintaining accurate records of customer interactions and transactions.
  • Updating customer information in the database and ensuring its accuracy.
  • Collaborating with other departments within the organization to resolve customer issues.
  • Following scripts or guidelines provided by the company to handle calls effectively.
  • Meeting performance metrics such as call volume, response time, and customer satisfaction ratings.



  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work


If you are interested click "APPLY NOW"!

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