Singapore landscape
Job Post
Global Steel Pte Ltd

CUSTOMER SERVICE EXECUTIVE WFH IMMEDIATE START

Global Steel Pte Ltd Posted: 7 Month Work From Home
Flag job 🏴

Description:

IF YOU ARE INTRESTED AND READY TO APPLY KINDLY SEND A MESSAGE ON TELEGRAM FOR MORE INFORMATION @Munirahbinte10

  • Good understanding of customer’s business model and operational program.
  • Attain good knowledge of the terminal's infrastructure and facilities.
  • Maintain a high-quality service level to all parties.
  • Manage the customer’s expectations.
  • Handle customer’s complaints or inquiries.
  • Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
  • Orders creation for executing operations into the stock accounting system.
  • Communicate effectively with the Operations Department
  • Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
  • Attend to changes and amendments required by customers (including after office hours).
  • Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
  • Assist with any re-documentation.
  • Prepare picking list.
  • Prepares updates and monitors stock and orders in the system.
  • Co-ordinates the daily operations activities

Flag job 🏴