Bilingual (Korean - English) Customer Support Need

Your job is to spread happiness and create WOW moments to our customers, specifically: 

• Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone

• Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)

• Translate our product and all customer communications like newsletters, lifecycle emails and more

• Develop expertise on our product and internal software to help our customers efficiently

• Maintain happiness and positivity in every customer and team interaction