- Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
- Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
- Supervise complaint ticketing system and follow timely resolution of all work orders.
- Establish end user service level agreements.
- Bachelor's Degree in Engineering or any related course
- With atleast 1-3 years of solid experience
- Open to Fresh Graduates with technical experience during Internship
- Must be amenable to work on multiple sites
- Flexible in schedule