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Gaming Account - TSR

Sapient Careers - Manila
Lemon Square, Epifanio de los Santos Avenue, Quezon City, Metro Manila, Philippines - Philippines
Postal code: 1105
Industry: Services
Number of employees: 200-500

Posted:34 Month

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Duration of employment:

Permanent

Career field:

Information Technology

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

High School

Location of Job:

Quezon City, Metro Manila, Philippines

Permanent Information Technology Less than 35,000 PHP High School Quezon City, Metro Manila, Philippines

Description:

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
  • Research required information using available resources;
  • Identify and escalate priority issues per Client specifications;
  • Accurately process and record call transactions using a computer and designated tracking software;
  • Accurately process and record call transactions using a computer and designated tracking software;
  • Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
  • Organize ideas and communicate
  • Oral messages appropriate to listeners and situations;

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