Welcome !

Job Post

Search Jobs /   View Job Post

Technical Support Representative

Metacom BPO
North Edsa Road, Quezon City, Metro Manila, Philippines - Philippines
Postal code: 1100
Industry: Services
Number of employees: 500-1000

Posted:13 Month

Sign Up to Apply

Duration of employment:

Permanent

Career field:

Human Services

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

High School

Location of Job:

Cagayan de Oro, Misamis Oriental, Philippines

Permanent Human Services Less than 35,000 PHP High School Cagayan de Oro, Misamis Oriental, Philippines

Description:

• Provide excellent information and case resolution pertaining to plan coverage and accounts
• Adhere to prescribed standards by clients in handling clients.
"• Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked.,
"
• Monitor Call Tracking for responses from the administrative group so call returns are done in a timely path.
• Follow-up with clients within a 24-hour period in regard to the initial phone call. Even if it is to just touch base and let the customer know the inquiry is still being investigated.
• Place outbound follow-up calls to sales leads and persuade potential customers to complete and submit an application

Sign Up to Apply
This Job is expired, try similar: Project Engineer, Service Technicians.