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Call Center Agent Hiring QC Site Non Voice

Metacom
Eastwood - Philippines
Postal code: 1109
Industry: Telecommunications
Number of employees: 50-200

Posted:12 Month

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Duration of employment:

Permanent

Career field:

Human Services

Salary (Monthly):

Less than 35,000 PHP

Location of Job:

Quezon City, Metro Manila, Philippines

Permanent Human Services Less than 35,000 PHP Quezon City, Metro Manila, Philippines

Description:

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications: * With or without BPO Experience * At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate * Excellent phone etiquette and excellent verbal, written, and interpersonal skills * Ability to multi-task, organize, and prioritize work 
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