Philippines landscape
Job Post
dreamcareerbuilder.com

Customer Service Representative

Sapient Careers - Manila Posted: 21 Month
Flag job 🏴

Description:

Job Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Benefits:

  • Account Driven Incentives and Bonuses
  • HMO Life Insurance
  • Paid Training from Day 1
  • 13th Month
  • Pay Bonus Pay
  • Performance Bonus and many more.

Minimum Qualifications:

✓ At least High School Graduate (Old Curriculum)

✓ We accept Non-BPO / No BPO experience with excellent communication skills.

✓ Fresh Graduates are accepted here.

✓ With BPO experience is an advantage.


Flag job 🏴
This Job is expired, try similar: Project Engineer, Service Technicians.