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Inbound Customer Service Executive (Fresh Grades)

Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd
Suite 4.01, 4th Floor, Wisma MCA, 163, - Malaysia
Postal code: 50450
Industry: Services
Number of employees: 10-50

Posted:16 Month

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Duration of employment:

Permanent

Career field:

Health and Safety

Salary (Monthly):

Less than 3,000 MYR

Qualification required:

Bachelor degree

Location of Job:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Permanent Health and Safety Less than 3,000 MYR Bachelor degree Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Description:

Position: Inbound Customer Service Executive

Location: Kuala Lumpur (Nearby MRT station)

Employment Type: 12 Contract (Conversion to permanent based on performance)

Working Days/ Hours: Monday till Friday/8.30 am till 6 pm

Salary: Up to RM3,000 based on related experiences

Other Benefits:

    • Training Provided
    • Medical Benefits
    • OT Paid for extra hours of work required
    • Full Attendance Allowance: RM100
    • Performance KPI Incentive: 10% from the monthly basic
    • EPF & Socso Contribution
    • Annual Leaves

Job Description:

    • Answer incoming calls from customers from Singapore.
    • Attend to customer inquiries and complaints via phone.
    • Note: No sales is required in this role.

Requirements

    • Diploma or Degree.
    • Excellent communication and writing skills in English and Bahasa Malaysia.
    • Do not have any credit issues with the banks/ financial institutions reflecting under CTOS/ CCRIS.

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