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Posted:27 Month
Duration of employment:
Permanent
Career field:
Customer Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
High School
Location of Job:
Quezon City
Description:
Job Responsibilities:
- Providing Technical Support: Assisting customers with technical issues related to products or services. This may involve troubleshooting software or hardware problems, providing step-by-step instructions, or coordinating with technical teams for advanced support.
- Offering Customer Guidance: Guiding customers on how to use products or services effectively, providing tips, suggestions, or recommendations based on their needs or preferences. This helps enhance the overall customer experience and promotes customer loyalty.
- Upselling and Cross-selling: Identifying opportunities to promote additional products, services, or upgrades to customers based on their needs or interests. This involves effective communication and demonstrating the value of additional offerings to customers.