Customer Service Representative

We are hiring Customer Service Representative for a Non-voice account!!!

Qualifications 
• Male / Female 
• Candidate must possess at least a bachelor’s degree
• Must be willing to work Onsite in New Manila QC
• Good Communication Skills

Job Responsibilities: 
• Handle customer’s customers through phone, email, and chat. 
• Answering customer queries whether it be pre-sales, technical or after sales support. 
• Gather first-hand information from customers to improve products and services. 
• Understand the products that we’re selling and provide correct recommendations to customers and close out the sale. 
• Be technically capable to discuss the specifications, use cases and troubleshooting of our products to customers to answer and questions they may have or resolve their concern. 

Perks And Benefits 
• Competitive salary package
 • Night Differential 
• Annual Performance Appraisal
 • HMO after 1 year of continues Service
• Sick Leave and Vacation Leave