• Arranging flights, insurance and accommodation
• Using a booking system to secure holidays
• Collecting and processing payments
• Advising clients on travel arrangements, e.G. Visas and passports
• Sending out tickets to clients
• Keeping clients up to date with any changes
• Dealing with complaints or refunds (not one of the perks, but someone's got to do it)
• Help people plan, choose and arrange their holiday.
• Work to a budget set out by the customer planning the holiday.
• Offer advice and opinions on where to go and local tourist attractions, events and customs.
• Providing advice about visas or passports
• Selling holidays and insurance
• Work with hotels and resorts to help people book their stay.
• Take incoming calls for people interested in staying in the hotel or resort.
• Help guests find the right accommodations to fit their needs, suggesting different packages or amenities that the facility offers
• Call clients to remind them of their upcoming reservation or to tell them if something about their reservation has changed.
• Arrange travel for business and vacation customers
• Determine customers’ needs and preferences, such as schedules and costs
#19SRL22224