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Job Post
dreamcareerbuilder.com

Call Center Agent – Non-Voice (Telco Account)

Sapient Careers - Manila Posted: 23 Month
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Description:

Job Responsibilities:

  • Measure and match up service levels when needed.
  • Make guidelines to enhance operations and technical enhancements.
  • Using a computerized system responds to customer questions in a call center environment.
  • May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures.

Job Requirements:

  • Must possess good English communication skills
  • No experience is required; BPO or customer-facing experience is an advantage
  • Amenable to work on shifting schedule
  • Willing to work Onsite

Perks and Benefits:

  • Medical / Health Insurance
  • Performance Bonus
  • Paid Holidays
  • Paid Sick Leave
  • Recruitment / Signing Bonus
  • Paid Vacation Leave
  • Opportunities for promotion

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