Permanent
Marketing, Sales and Service
Less than 35,000 PHP
High School
Fairview, Novaliches, Quezon City, Metro Manila, Philippines
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
Less than 35,000 PHP
Qualification required:
High School
Location of Job:
Fairview, Novaliches, Quezon City, Metro Manila, Philippines
Description:
We are in need of Travel Agent!
Job Responsibilities:
Checking the availability of accommodation or transportation on the customers’ desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Ensure customer satisfaction and provide professional customer support.
Responding promptly to customer inquiries.
Keeping records of customer interactions, transactions, comments, and complaints.
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation.
Acknowledging and resolving customer complaints.
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